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If you have any questions or issues related to IT integration, please fill out the form below and we will get back to you as soon as possible.

For shipment, delivery issues or billing questions, please contact Customer Service

Select the main topic related to your inquiry.
Choose this category for questions related to DHL Freight API, such as payloads, endpoints, test credentials, or integration issues.
Choose this category for questions related to EDI files, mapping, formats, structures, or EDI error codes.
Choose this category for general technical questions that are not specifically related to API or EDI.
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Select the type of request you have.
For questions where you need information, guidance, or are unsure about next steps.
For questions where you need information, guidance, or are unsure about next steps.
When you see error codes, failed calls, missing responses, or unexpected behavior.
When you see error codes, failed calls, missing responses, or unexpected behavior.
When you need help to get started or configure your integration.

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