{"id":1790,"date":"2025-12-17T17:33:35","date_gmt":"2025-12-17T16:33:35","guid":{"rendered":"https:\/\/dhlpaket.se\/dashboard\/?post_type=services&#038;p=1790"},"modified":"2025-12-18T09:12:40","modified_gmt":"2025-12-18T08:12:40","slug":"contact-us","status":"publish","type":"services","link":"https:\/\/dhlpaket.se\/dashboard\/services\/uncategorized\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<div class=\"frm_forms  with_frm_style frm_style_formidables-stilmall\" id=\"frm_form_11_container\" data-token=\"31df0bf6a8209f7af6fd135d6cb6d950\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_ajax_submit  frm_pro_form \" id=\"form_contact-us\" data-token=\"31df0bf6a8209f7af6fd135d6cb6d950\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Contact Us<\/legend>\r\n\r\n<div class=\"frm_description\"><p>If you have any questions or issues related to <strong>IT integration<\/strong>, please fill out the form below and we will get back to you as soon as possible.<br \/>\n<br \/>For shipment, delivery issues or billing questions, please contact <a href=\"https:\/\/www.dhl.com\/se-en\/home\/freight\/contact-freight-shipping-experts.html\">Customer Service<\/a><\/p>\n<\/div><div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"11\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_11\" id=\"frm_hide_fields_11\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"contact-us\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_11\" name=\"frm_submit_entry_11\" value=\"c11d1adcb2\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/dashboard\/wp-json\/wp\/v2\/services\/1790\" \/><div id=\"frm_field_203_container\" class=\"frm_form_field frm_section_heading form-field  frm12 frm_first\">\r\n<h3 class=\"frm_pos_top frm_section_spacing\"><\/h3>\r\n\r\n\r\n<div id=\"frm_field_180_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12 frm_first\">\r\n    <label for=\"field_29yf4d2\" class=\"frm_primary_label\">Email address\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_29yf4d2\" name=\"item_meta[180]\" value=\"\"  data-sectionid=\"203\"  data-reqmsg=\"Email address cannot be blank.\" aria-required=\"true\" data-invmsg=\"Please enter a valid email address\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<\/div>\n<div id=\"frm_field_200_container\" class=\"frm_form_field frm_section_heading form-field  frm12 frm_first\">\r\n<h3 class=\"frm_pos_top frm_section_spacing\"><\/h3>\r\n\r\n\r\n<div id=\"frm_field_178_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12 frm_first\">\r\n    <label for=\"field_qh4icy2\" class=\"frm_primary_label\">Company name\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_qh4icy2\" name=\"item_meta[178]\" value=\"\"  data-sectionid=\"200\"  data-reqmsg=\"Company name cannot be blank.\" aria-required=\"true\" data-invmsg=\"Company name \u00e4r ogiltigt\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<\/div>\n<div id=\"frm_field_205_container\" class=\"frm_form_field frm_section_heading form-field  frm12 frm_first\">\r\n<h3 class=\"frm_pos_top frm_section_spacing\"><\/h3>\r\n\r\n\r\n<div id=\"frm_field_185_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12 frm_first\">\r\n\t<label for=\"field_p30po\" id=\"field_p30po_label\" class=\"frm_primary_label\">Category\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t\t\t<select name=\"item_meta[185]\" id=\"field_p30po\"  data-sectionid=\"205\"  data-placeholder=\"Select category*\"  placeholder=\"Select category*\" data-reqmsg=\"Category cannot be empty.\" aria-required=\"true\" data-invmsg=\"Category \u00e4r ogiltigt\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Select category*<\/option><option  value=\"API\">API<\/option><option  value=\"EDI\">EDI<\/option><option  value=\"General Technical\">General Technical<\/option>\t<\/select>\n\t\r\n\t<div class=\"frm_description\" id=\"frm_desc_field_p30po\">Select the main topic related to your inquiry.<\/div>\r\n\t\r\n<\/div>\n<div id=\"frm_field_229_container\" class=\"frm_form_field  frm_html_container form-field\">Choose this category for questions related to DHL Freight API, such as payloads, endpoints, test credentials, or integration issues.<\/div>\n<div id=\"frm_field_230_container\" class=\"frm_form_field  frm_html_container form-field\">Choose this category for questions related to EDI files, mapping, formats, structures, or EDI error codes.<\/div>\n<div id=\"frm_field_231_container\" class=\"frm_form_field  frm_html_container form-field\">Choose this category for general technical questions that are not specifically related to API or EDI.<\/div>\n<div id=\"frm_field_188_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12 frm_first\">\r\n\t<label for=\"field_zg8m4\" id=\"field_zg8m4_label\" class=\"frm_primary_label\">Request Type\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t\t\t<select name=\"item_meta[188]\" id=\"field_zg8m4\"  data-sectionid=\"205\"  data-placeholder=\"Select request type*\"  placeholder=\"Select request type*\" data-reqmsg=\"Request Type cannot be empty.\" aria-required=\"true\" data-invmsg=\"Request Type \u00e4r ogiltigt\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Select request type*<\/option><option  value=\"General question\">General question<\/option><option  value=\"Error \/ Something not working\">Error \/ Something not working<\/option><option  value=\"Need help setting up \/ configuring\">Need help setting up \/ configuring<\/option>\t<\/select>\n\t\r\n\t<div class=\"frm_description\" id=\"frm_desc_field_zg8m4\">Select the type of request you have.<\/div>\r\n\t\r\n<\/div>\n<div id=\"frm_field_232_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12 frm_first\">\r\n\t<label for=\"field_5d1sg\" id=\"field_5d1sg_label\" class=\"frm_primary_label\">Request Type\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t\t\t<select name=\"item_meta[232]\" id=\"field_5d1sg\"  data-sectionid=\"205\"  data-placeholder=\"Select request type*\"  placeholder=\"Select request type*\" data-reqmsg=\"Request Type cannot be empty.\" aria-required=\"true\" data-invmsg=\"Request Type \u00e4r ogiltigt\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Select request type*<\/option><option  value=\"General question\">General question<\/option><option  value=\"Error \/ Something not working\">Error \/ Something not working<\/option>\t<\/select>\n\t\r\n\t<div class=\"frm_description\" id=\"frm_desc_field_5d1sg\">Select the type of request you have.<\/div>\r\n\t\r\n<\/div>\n<div id=\"frm_field_220_container\" class=\"frm_form_field  frm_html_container form-field\">For questions where you need information, guidance, or are unsure about next steps.<\/div>\n<div id=\"frm_field_233_container\" class=\"frm_form_field  frm_html_container form-field\">For questions where you need information, guidance, or are unsure about next steps.<\/div>\n<div id=\"frm_field_221_container\" class=\"frm_form_field  frm_html_container form-field\">When you see error codes, failed calls, missing responses, or unexpected behavior.<\/div>\n<div id=\"frm_field_234_container\" class=\"frm_form_field  frm_html_container form-field\">When you see error codes, failed calls, missing responses, or unexpected behavior.<\/div>\n<div id=\"frm_field_222_container\" class=\"frm_form_field  frm_html_container form-field\">When you need help to get started or configure your integration.<\/div>\n<\/div>\n<div id=\"frm_field_209_container\" class=\"frm_form_field frm_section_heading form-field  frm12 frm_first\">\r\n<h3 class=\"frm_pos_top frm_section_spacing\"><\/h3>\r\n\r\n\r\n<div id=\"frm_field_182_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12 frm_first\">\r\n    <label for=\"field_9jv0r12\" class=\"frm_primary_label\">Description\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <textarea name=\"item_meta[182]\" id=\"field_9jv0r12\" rows=\"6\"  data-sectionid=\"209\"  data-reqmsg=\"Description cannot be blank.\" aria-required=\"true\" data-invmsg=\"Description \u00e4r ogiltigt\" aria-invalid=\"false\"   aria-describedby=\"frm_desc_field_9jv0r12\"><\/textarea>\r\n    <div class=\"frm_description\" id=\"frm_desc_field_9jv0r12\"> Please describe your issue as clearly as possible. Include examples, files, logs, or error codes if available.<\/div>\r\n    \r\n<\/div>\n<\/div>\n<div id=\"frm_field_186_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n\t<label for=\"field_q8kq1\" id=\"field_q8kq1_label\" class=\"frm_primary_label\">Upload file\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input type=\"hidden\"  data-invmsg=\"Upload file \u00e4r ogiltigt\" class=\"auto_width\" aria-invalid=\"false\"   name=\"item_meta[186]\"  value=\"\" data-frmfile=\"186\" \/>\n\n<div class=\"frm_dropzone frm_single_upload frm_clearfix\" id=\"file186_dropzone\" role=\"group\" >\n\t<div class=\"fallback\">\n\t\t<input type=\"file\" name=\"file186\" id=\"field_q8kq1\"\n\t\t\t data-invmsg=\"Upload file \u00e4r ogiltigt\" class=\"auto_width\" aria-invalid=\"false\"  \t\t\t\/>\n\t\t\t\t<div class=\"frm_clearfix \"><\/div>\n\t<\/div>\n\t<div class=\"dz-message needsclick\">\n\t\t\t\t<svg  viewBox=\"0 0 18 18\" class=\"frmsvg frm-svg-icon\">\n\t<path viewBox=\"0 0 18 18\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.2 4v8a.8.8 0 001.5 0V4l2.1 2.2A.7.7 0 1013 5L9.5 1.7a.7.7 0 00-1.1 0L5.1 5.2a.8.8 0 001 1l2.1-2zm7.6 4.3c.4 0 .7.3.7.7v6.8c0 .4-.3.7-.8.7H2.3a.8.8 0 01-.8-.8V9A.8.8 0 013 9v6h12V9c0-.4.3-.8.8-.8z\"><\/path>\n<\/svg>\t\t<span class=\"frm_upload_text\"><button type=\"button\" aria-label=\"Upload file. Drop a file here or click to upload. Maximum file size: 54MB\">Drop a file here or click to upload<\/button><\/span>\n\t\t<span class=\"frm_compact_text\"><button type=\"button\" aria-label=\"Upload file. V\u00e4lj fil. Maximum file size: 54MB\">V\u00e4lj fil<\/button><\/span>\n\t\t<div class=\"frm_small_text\">\n\t\t\t<p>Maximum file size: 54MB<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_225_container\" class=\"frm_form_field  frm_html_container form-field\">If you would like to learn more about how DHL uses your personal data, please read our\u00a0<a href=\"https:\/\/www.dhl.com\/se-en\/home\/footer\/privacy-notice.html\" target=\"_blank\" rel=\"noopener noreferrer\">Privacy Notice<\/a>.<\/div>\n<div id=\"frm_field_235_container\" class=\"frm_form_field  frm_html_container form-field\">\n<p>You can also email us at <a href=\"mailto:se.dbi@dhl.com\">se.dbi@dhl.com<\/a> <\/div>\n<div id=\"frm_field_183_container\" class=\"frm_form_field form-field \">\r\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit frm_final_submit\" type=\"submit\"  formnovalidate=\"formnovalidate\">Send request<\/button>\r\n\r\n<\/div><a \n    href=\"\"\n    target=\"_self\"\n    class=\"btn group inline-flex justify-center items-center rounded-md border-2 no-underline transition h-10 px-6 py-2 md:h-14 md:px-8 md:py-4 bg-red text-white border-transparent hover:bg-dark-red focus:border-dark-red active:border-dark-red form-submit__btn\"\n>\n    <span class=\"font-sans font-bold leading-150 transition text-sm md:text-base\">Send request<\/span>\n<\/a>\r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_424_container\">\n\t\t\t<label for=\"field_98l0l\"  style=\"display:none;\">\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_98l0l\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[424]\" value=\"\"  style=\"display:none;\" \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"xlZnHrNcY+tsVS+rznGJwgtT9WH7KWdzL3c0iZXoGAYvGbfulNAGLV58ZUwFPiBG\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n\n","protected":false},"featured_media":0,"parent":0,"template":"","meta":{"_acf_changed":false},"service-category":[],"class_list":["post-1790","services","type-services","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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