{"id":1724,"date":"2025-10-23T13:53:23","date_gmt":"2025-10-23T12:53:23","guid":{"rendered":"https:\/\/dhlpaket.se\/dashboard\/?post_type=services&p=1724"},"modified":"2026-03-22T11:20:57","modified_gmt":"2026-03-22T10:20:57","slug":"get-started","status":"publish","type":"services","link":"https:\/\/dhlpaket.se\/dashboard\/services\/api-farm\/get-started\/","title":{"rendered":"Technical setup"},"content":{"rendered":"

1. Prerequisites<\/span><\/span><\/p>\n

DHL Customer Number:
\n<\/strong>Most APIs require a DHL customer number. You can proceed with testing without one but it is required before going live Apply here<\/a><\/p>\n

API Key:<\/strong>
\nYou’ll receive an API key after registering your organisation and application in API Farm. API keys are GUIDs and must be included in the request header of each API call.<\/p>\n

2. Registration Steps Sandbox<\/span><\/h5>\n

Swagger access:<\/strong> You will gain access to the API Farm Swagger documentation automatically once you are logged in to the API Farm portal (test or production). Swagger is not publicly accessible without authentication.<\/p>\n

For Development & Testing:<\/h6>\n
    \n
  1. Go to API Farm test environment: test-admin.freight-logistics.dhl.com<\/strong><\/a><\/li>\n
  2. Click Sign up<\/strong> and fill in your user details.<\/li>\n
  3. Confirm your registration via the email from apifarm@dhl.com<\/a><\/li>\n
  4. Log in<\/strong> to API Farm.<\/li>\n
  5. Go to Organisations<\/strong> -> click Create new organisation<\/strong><\/li>\n
  6. Enter your company details and create the organisation.<\/li>\n
  7. Go to Applications<\/strong> -> click Register new application<\/strong><\/li>\n
  8. Enter application details and click Register<\/strong> to save.
    \nYour API key (client-key) will be shown on the screen only once<\/strong> \u2013 save it securely!<\/span><\/li>\n<\/ol>\n

    Once testing is complete and successful, proceed to the production environment.<\/p>\n

    3. Registration Steps Production<\/span><\/h5>\n
      \n
    1. Go to the production environment: admin.freight-logistics.dhl.com<\/strong><\/a><\/li>\n
    2. Sign up and repeat the steps to create your Organisation<\/strong> and Application<\/strong> to retrieve an production API-key.<\/li>\n
    3. Submit an Implementation Request<\/strong>.<\/a><\/li>\n
    4. DHL Freight will review your test data and activate your production API-key. At least one validated test request per API is required.<\/strong><\/li>\n<\/ol>\n

      Important:<\/strong> Production APIs create real shipment data. Approval is mandatory before use.<\/p>\n

      4. Base URL:s<\/span><\/h5>\n

      Sandbox: https:\/\/test-api.freight-logistics.dhl.com<\/a>…
      \nProduction:       https:\/\/api.freight-logistics.dhl.com<\/a>…<\/p>\n

      5. Additional Notes<\/span><\/p>\n

      Product Rules:<\/strong>
      \nTo understand product limitations and requirements, see the       Product Manual<\/a> or use the\u00a0Product API<\/a> for dynamic rule checks.<\/p>\n

      Cancellations:<\/strong>
      \nYou cannot cancel transports via API or EDI. Cancel in your system and contact DHL Customer Service at 0771-345 345 with your booking\/shipment number.<\/p>\n

      High Volumes:<\/strong>
      \nFor more than 10,000 shipments\/day, traditional EDI may be more efficient. Contact DHL Freight to discuss.<\/span><\/p>\n

      6. Postman collections & Flowcharts<\/h5>\n\n\n\n\n\n\n\n\n\n
      Product<\/th>\nPostman Collection<\/th>\nFlowchart<\/th>\n<\/tr>\n<\/thead>\n
      DHL Servicepoint (103)<\/td>\nDownload<\/a><\/td>\nDownload<\/a><\/td>\n<\/tr>\n
      DHL Parcel Connect (109)<\/td>\nDownload<\/a><\/td>\nDownload<\/a><\/td>\n<\/tr>\n
      DHL Stycke (211)<\/td>\nDownload<\/a><\/td>\nDownload<\/a><\/td>\n<\/tr>\n
      DHL Home Delivery (401-501)<\/td>\nDownload<\/a><\/td>\nDownload<\/a><\/td>\n<\/tr>\n
      DHL Hemleverans Paket (118)<\/td>\nDownload<\/a><\/td>\nDownload<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      Contact: se.dbl@dhl.com<\/a><\/strong><\/p>\n","protected":false},"featured_media":0,"parent":0,"template":"","meta":{"_acf_changed":false},"service-category":[11],"class_list":["post-1724","services","type-services","status-publish","hentry","service-category-api-farm"],"acf":[],"yoast_head":"\nTechnical setup - DHL Dashboard<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dhlpaket.se\/dashboard\/services\/api-farm\/get-started\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical setup - DHL Dashboard\" \/>\n<meta property=\"og:description\" content=\"1. Prerequisites DHL Customer Number: Most APIs require a DHL customer number. 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